Nationally Recognised Qualifications Their Power!...
This unit describes the skills required to implement the organisation’s policies and procedures, promote a positive image of the organisation, contribute to the work team and maintain professional relationships.
This unit applies to those working in routine work roles in a variety of contexts. This unit may be significantly contextualised to suit the organisational policy and procedure environment. Working as part of a coordinated team is integral to the role.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.
Those undertaking this unit work with moderate support and undertake tasks involving a limited number of familiar steps in familiar and predictable contexts.
No licensing, legislative or certification requirements apply to unit at the time of publication.