The CLET BSB50120 Diploma of Business is a current and informative course that will ensure you have the most up to date information about business practices, business management, and business development. Business is an essential component of any industry and knowledge in the area supports the advancement and development of organisations and work areas.
Study the BSB50120 Diploma of Business with CLET to improve your business skills and ensure you add value to your organisation.
The BSB50120 Diploma of Business will improve your learning skills, enhance your ability to problem solve, increase your understanding of good business practices, and develop you into a reliable and valued employee.
This qualification has a unique eight-character code:
the first three characters identify the training package
the first number identifies the qualification level
the next two numbers identify the qualification’s position in the sequence of qualifications at that level
the last two numbers identify the year in which the qualification was endorsed
CLET Entry Requirements
NO - means there are no formal entry requirements for this qualification. However, this course is delivered and assessed in English. This means you will need a good understanding of both oral and written English to successfully complete this course.
Other than normal assignment feedback on grammar, document formatting and spelling, no additional English development assistance is offered.
YES - means there are formal entry requirements and conditions you must satisfy to be granted entry into this course. See the Entry Requirements accordion further down this course page for full details.
Units Studied Explained
The number recorded here indicates the amount of units of competency you will be required to study to successfully complete this course.
A unit of competency provides the content, knowledge and skills you will be asked to study and then subsequently be assessed against.
The amount of hours allocated to each of these units may vary, depending on the complexity level and criteria for each of them.
See the units studied accordion further down this course page for a full list and brief description of each unit.
Fees Explained
The dollar amount recorded here is the full fee for this course. There are no additional or hidden fees.
For payment plan options, see the fees and payment plan accordion further down this course page. This provides interest free payment options you may select when you enrol.
A small administration fee applies for payment plans.
Delivery Mode
Delivery mode indicates how you will be provided your study resources. You may see one or more of the following:
Face to Face - The majority of course delivery and assessment is conducted in the classroom and practical activities. This may be supported by online resources and assessment.
RPL only – if this is recorded, no study option is available, assessment is via RPL ONLY and has restricted entry, please refer to entry requirements.
Online only – entire course completed online, may include live online role play, audio and/or video upload
Attendance and online – face-to-face component supported by online resources and online assessments
Attendance only – resources available online but assessments conducted during attendance
Integrated – online theory and attend CLET assessment centre for some assessment components
Distance – online theory and attend external agencies for some assessment components
Workplace learning – resources available online but assessments conducted as part of workplace performance (note: if not all assessments are conducted in the workplace, then distance will also be recorded)
Work Outcome
The work outcome/s recorded in this section are advisory only.
These are possible outcomes you may wish to investigate before, during or after you successfully complete this course, either via study or assessment for RPL.
These possible outcomes are either suggested by the training product, licencing body and/or from our student feedback on employment following them being awarded with this qualification.
Of course, like any employment and selection process it can be competitive and may require other knowledge, skills and experience on top of your qualification.
However, it is our experience that if you study the area you wish to seek employment in, and/or can successfully present a qualification in that area during the selection process, together with answering interview questions relevant to the position, you will present as a more confident and competitive applicant.
See the Work Outcome accordion further down this course page for more suggested positions.
Assessment Explained
Assessment indicates if you will be required to complete formal assessments that are marked by your trainer as part of this course. See the following for an explanation.
Yes. - this means you will be required to read instructions and complete assessment tasks to the standard requested. Assessments may include a mixture of, but not limited to the following:
Online quizzes.
Produce word documents - including workbooks, essays and reports.
Produce a PowerPoint.
Produce other Microsoft documents.
Complete audio and/or video files.
Participate in forum posts.
Short answer questions.
Case studies and scenarios.
Participate in online meetings
Complete practical assessments, if required.
No. - This means that you will not be required to complete any formal assessments as part of this course. This is limited to non-accredited courses.
Assessment Due Dates Explained
Nearly all of our courses are flexible and have no assessment due dates to allow for the busy student. This reduces the pressure and provides for a more enjoyable learning experience. See the following for an explanation.
NO. - this means there are no assessment due dates and you may submit your assessments at your own pace. The only restriction is all assessments must be completed and submitted within the maximum course completion time.
YES. - This means that your course is a structured program and will have scheduled assessment due dates.
VET STUDENT LOAN Explained
VET STUDENT LOAN (formerly VET FEE HELP as of 1 January 2017) is a government funded program that allows students enrolled into government selected Diploma courses and above a 'study now' and 'pay later' via their tax system, once they earn a certain amount.
CLET does not offer VET STUDENT LOANS as we continue to offer lower fees than other colleges and TAFE'S, as this government loan facility is renowned for increasing course fees and leaving students in debt.
INSTEAD, for most courses we offer interest free affordable payment plans, that can be adjusted to suit your personal budget. Check the payment plan accordion further down this course page for a suggested payment schedule.
Maximum Course Completion Time
Our courses are flexible and may be studied at your pace.
To determine the maximum completion time for this course, we first take into account the nominal hours allocated, then the Australian Qualifications Framework volume of learning indicators.
We then add on one full year to allow busy students more time to complete, if needed.
If you cannot complete your course in this time, we will discuss all available options with you. However, you may study this a lot faster if you wish..
Qualification Awarded Explained
The qualification level for this course is recorded here. This is part of the Australian Qualifications Framework (AQF), a national policy for regulated qualifications in Australian education and training.
Nationally Recognised Training Explained
Nationally recognised training is defined as: Any program of training leading to vocational qualifications and credentials that are recognised across Australia.
These include: industry training package qualifications and units of competency as listed on www.training.gov.au and courses that have been accredited by a VET Regulator.
Only Registered Training Organisation's (RTOs), such as CLET RTO #31254 are able to offer vocational education and training (VET) courses to students. CLET as an RTO must meet strict regulatory standards and our Nationally Recognised Courses that appear on our scope of registration can be identified when we display the following symbol, for example:
Payment Plans Explained
We offer our students the opportunity to pay their course fees via easy and affordable monthly payment plan options, automatically deducted on the 10th of each month from your nominated credit card you use during the enrolment process to pay the course deposit. See the Fees and Payment Plan accordion for information below.
Alternative payment amounts and schedules are also easily arranged by contacting our accounts staff on 1300 760 605 or contact us prior to enrolment.
Attendance Explained
Attendance indicates if you will study completely online or be required to attend a classroom or third party locations as part of your course.
NO. - If there is a 'No' recorded here and you will access all course resources and all study is conducted online. However, this may include attending external websites and possible phone research if needed.
For RPL candidates, if 'No' is recorded here, no attendance is required.
Classroom. - This means you will attend a classroom on allocated dates, where you will receive face to face instruction from a trainer. This may or may not include face to face assessment activities.
Third Party. - This means you may be required to contact and/or attend a location not operated by the college, however it provides specialist resources required for you to successfully complete your course.
If more than one of these options are listed on this table, you will be required to participate in a combination of these activities.
Enrolment Open Explained
This area will either display a 'Yes - enrol now' or 'No' - meaning course is closed.
Yes. - this means you may enrol into this course by clicking on the green 'Enrol Now button' either in the banner at the top of the page or further down the page to complete our online enrolment form anytime leading up to and on the course start date of your choice. These dates can be found on the timetable displayed further down this course page.
CLOSED. - this means this course is currently closed and we are not accepting enrolments at this time. Please feel free to contact us, 1300 760 605 for more information.
Student Support Explained
The support offered to our students is comprehensive and can be accessed in many different ways.
Using our custom designed online Student HUB inside our Online Study Cloud you may send messages and requests to a variety of college staff 24/7. The support offered inside Study Cloud with 24/7 access includes:
ALL study resources are provided and available 24/7 online
Message your trainer from inside each unit
Receive and participate in forum posts
Student HUB - send questions / requests and receive answers
Library - access 100's of resources
FAQ area - with common questions answered
Phone Support - discuss your questions over the phone
Audio and Video instructions embed into each unit area from trainers and support
Read Speaker - a tool that will read the text for you
Search Bar - search for what you are looking for easily
Progress Report - request this report via the student hub
Student Dashboard - a personal student dashboard that provides statistical information on your study experience
Receive latest new updates
SMS notification when a message from CLET Staff is sent to you
SMS notification when an assignment has been marked
Awarded By Explained
This area provides you with the college that will be awarding you with the qualification.
CLET - College for Law, Education and Training
CLJA - College for Law and Justice Administration
Start Date Explained
We offer monthly start dates for all courses, unless otherwise advised here.
This course page displays a timetable about half way down where you can easily see the list of upcoming start dates.
When you click on the green 'Enrol Now button', you will be provided with the option to select which date you wish to commence your course and your preferred payment option.
ACSF levels
The Australian Core Skills Framework (ACSF) describes the level of ‘core skills’ of learning, reading, writing, oral communication and numeracy students will need to work towards to successfully complete their selected course. These skills are ranked (lowest) 1-5 (highest) depending on the requirements of each individual course. These rankings are found in the Course Brochure, under the Language Literacy and Numeracy heading.
CLET has profiled each course and provides recommendations on what ‘entry pathways’ if any, would assist in preparation to successfully participate in and complete the course selected.
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.
The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.
The unit applies to managers in a wide range of organisations and sectors who have responsibility for the effective use of financial resources within work teams. They are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage.
The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.
The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists.
'Sustainability' in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to lead communication in the workplace within any industry.
This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Electives
This unit describes the skills and knowledge required to identify and interpret the range of internal and external compliance requirements and obligations that must be fulfilled by an organisation or work area.
The unit applies to individuals who use their knowledge of compliance and skills in identifying compliance requirements to plan, carry out and evaluate their own work and/or the work of a team.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to lead and manage effective workplace relationships.
The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).
The unit applies to individuals who operate with a high level of autonomy, have excellent communication skills and apply knowledge of organisational policies and relevant legislation.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This course is assessed using a diverse range of assessment strategies to ensure we cover the assessment conditions for each unit of study and provide our students with interesting and flexible assessment experiences.
All assessments are completed in your own time and submitted online, with no assessment due dates. This modern and flexible approach is designed to reduce the uncomfortable pressure and unnecessary stress that traditional assessment testing is so famous for. Marking feedback is provided online usually within 3 weeks of submission.
Many assessments will include researching, reading and analysing information on your computer, laptop or tablet (Internet required), however each unit of study provides assessment instructions and benchmarks you can easily follow to successfully complete each assessment task.
Click here to read in full: How we assess our courses.
There are no formal entry requirements for this qualification.
Suggested Entry Pathways for Successful Outcomes:
Due to the ASCF core skills of learning, reading, writing, oral communication and numeracy involved in this course, it is suggested that:
Education: you have successfully completed year 10 (only a recommendation); or have previous vocational study.
Employment: you have an interest in working in the business area of an organisation, private or public sector, or you would like to use this course to prepare you for higher level study.
Is this course right for me?: to assist with your decision, following enrolment an interview will be organised with a relevant member of CLET to discuss your goals and make sure this is the correct course to help you achieve your goals.
Technical Requirements: please see the technical requirements below, as you will need access to a modern personal computer and the internet to study this course. In addition, you will need to be able to use this computer, including basic word processing, use of Microsoft Office software and electronic communication platforms and internet search engines.
Enrolment Language, Literacy and Numeracy (LLN) testing: if you cannot meet any of the above suggested entry requirements, which are a guide only and not mandatory, and you would still like to enrol into this course, your current learning, reading, writing, oral communication and numeracy skills must be at a level to be able to read and write in English and undertake the assessment tasks. Non-English background learners must have a minimum IELTS of 5.5 to be able to successfully complete this course.
Learner support: learner support is offered for this course. Following enrolment you will be asked to complete a questionnaire and undertake an interview with a CLET Trainer that will allow you to identify any factors that may impact your ability to successfully complete your studies.
This course is delivered in English online and requires all participants to have sufficient spoken and written comprehension to successfully complete all study and assessment requirements.
Participants with English as their second language must ensure that have the following levels of English language competency if they did not complete year 11 and 12 English before enrolling into the course:
TOEFL:- 530 (paper), 197 (computer) or 71 (internet)
12 months in English-speaking employment
Participation in the CLET Language, Literacy and Numeracy (LLN) test as part of the enrolment process that will allow you to record your current core learning, reading, writing, oral communication and numeracy skills against the profile of your selected course. From there, support is offered, if required.
If you do not believe your spoken and written English is at the standard to participate in this course, see the following list of organisations that can provide you with assistance to build your English Language and Literacy skills.
If you have read through the above information and you believe you have the English skills to participate and complete this program we are here to support you all the way.
CLET student support is monitored Monday to Friday 8am - 4pm (Qld time), so we are here daily to help you with your studies. You can send an individual message to student support 24/7 and all questions will be answered during 8am-4pm (Qld time) Monday to Friday.
If you would prefer personal contact, you may call the student support line during the above hours for phone support from one of our qualified student support officers.
Once you are a student with CLET you will be able to send an online message 24/7
Phone Support: 8am-4pm (Qld time) Monday to Friday
Recognition of Prior Learning (RPL) is available on all CLET qualifications. If you have completed formal or informal training and have knowledge, skills and employment experience in this area, you may apply for RPL.
You will be asked to provide evidence to support your application and the CLET RPL team will assist you through the RPL assessment process. Apply for RPL below to commence the process. Click here for more information.
Credit is also available for this qualification. If you have completed previous study in this qualification, or an equivalent, you can provide a copy of your transcript/s from your earlier study and CLET will conduct a credit assessment.
* Students using an iPad or iPhone will need to upload documents from a Laptop, PC or have a Dropbox account
Firefox Browser does not support all software provided inside CLET online Study Cloud
CLET technical staff are available if any assistance is required.
Study Now (Online)
This course is a flexible, self paced external course - Study using the latest online software from home with 7 day a week support. No need to attend workshops.
Study from home: self paced
Course Start Dates (Timetable):
Monday 17/08/2026
Monday 21/09/2026
ENROL NOW
Apply for Credit for Prior Study
If you have already studied one or more of the same unit/s from this course, you may submit a request for credit for prior study before enrolling. Once approved this will reduce the course fee that you will be required to pay to complete the remainder of the course.
Use this form and send us a message, we will get back to you as soon as possible.
OR call us: 1300 760 605
NOTE: For added security of your information, a security code will be sent to your mobile. When requested, enter this code and submit the form.
Is this course right for me?
Take the short quiz below to confirm this course is suitable for what you wish to achieve and you have the knowledge, skills and equipment to get started.
When needed, as you study this course CLET provides students full online study and technical support.
You are eligible
You appear to fulfill the entry requirements for admission into this course. You may now proceed to enrolment if you wish.
It appears that you may not fulfill the entry requirements for this course. You may wish to contact CLET Head Office 1300 760 605 to discuss your circumstances further with a friendly CLET staff member.
We are here to help and offer advice. Maybe there is another CLET course that better suits your current needs and circumstances or maybe we can assist in helping you satisfy the requirements for this course.
If you are confident you can complete this course even though you haven't passed all the criteria, you can just confirm that below and proceed to enrolment.
Yes I am confident I can complete this course, please take me to enrolment.
It is compulsory for all students to obtain an Australian Government Unique Student Identifier (USI). A USI is effectively a reference number made up of numbers and letters that gives you access to your USI account. Click here to create your USI.
The USI will stay with you for life and will be recorded with any nationally recognised CLET course that is undertaken from January 2015.
The USI will allow you to have easier and more reliable online access to your record of training history. You will also be able to produce a comprehensive transcript of your training. This can be used when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training.
RPL PROCESS EXPLAINED
After reading the information provided on this qualification page, if you then decide to apply to have your knowledge and skills recognised towards this and/or other qualifications, you may click on the RPL Assessment button and complete to commence the process.
Click on the following headings to learn more about the CLET recognition of prior learning (RPL) process.
CLET specialises in providing recognition of prior learning (RPL) to people who are current or former police, military, emergency services, nursing and all other government at all levels. WHY? Because that is where our workplace knowledge, experience and education is focused and current.
The RPL assessment process is 'free of charge' and 'obligation free'. You only pay the RPL fee if you wish to be awarded with your qualification/s and receive the certificate/s after the assessment process is complete and you are advised of the result. We do this in recognition of the impeccable work you have done for our community.
After you complete the RPL Assessment form, evidence to support your knowledge and skills is required. When this is received, CLET staff will commence the initial review of your experience against the criteria of one or more qualifications. On the application form you may elect the qualification/s you wish to be assessed against or ask for a general assessment.
The more evidence you provide that is relevant against the qualification/s criteria you wish to be assessed against, the easier it is for CLET staff to be confident you possess the knowledge and skills required.
If required, a competency conversation may be conducted over the phone
The following list provides you with a step by step explanation of the RPL process.
click on the RPL Assessment button
complete all requested fields and submit
read the next page that appears
drag and drop your evidence documents onto the SECURE area provided or email.
receive email and SMS confirmation
CLET staff process. (Evidence secured, returned or destroyed immediately after the assessment is conducted).
receive the result of the initial review via email within 14 days or longer depending on the number of applications being processed
you advise which qualification/s you would like to be formally assessment against
formal assessment is conducted within a further 14 days, and you are advised of the outcome
if successful, request certificate/s, payment is now due
receive digital copies of your qualification/s via email and then via registered post
What evidence can be provided to support your application?
current Resume or CV
police officers - service history (important)
relevant job descriptions
letters of reference or commendation
in service courses
qualification transcripts
PMKeys Service record
course reports
performance appraisal reports
references
other information
phone conversations to confirm knowledge and skills may be conducted
CLET assessors have a combined experience of over 50 years working in and with police, military, corrections, education, government at all levels, emergency services, and the health sector.
We have a combined collection of university degrees that include:
Undergraduate degrees in:
Law
Criminology and criminal justice
Adult Education
Psychological science
Arts with philosophy and psychology
Exercise and sports science
Plus postgraduate certificates in:
Counselling
Plus postgraduate diplomas in:
Psychology (Advanced)
Legal practice
Strategic Leadership
Management (Learning)
plus Master Degrees in:
Criminology
Investigations
Business administration (MBA)
Policing, intelligence, and counter-terrorism
International security
Disaster and emergency response
Public health
Project management
Marketing
Plus Doctoral Degrees in:
Business administration (DBA)
Physiotherapy
To compliment these higher qualifications our assessors have many more Vocational qualifications in:
After completing the 'Is this course right for me quiz' and reading through all the information provided on this course page, if you then decide to enrol into this course, you may click on the Enrol Now button and complete the enrolment form.
Click on the following headings to learn more about the CLET enrolment, support and study process.
After you complete the enrolment form and it is processed by CLET staff, you will then receive an email asking you to participate in a further short online Language, literacy and numeracy (LLN) assessment that will provide CLET support and training staff with valuable information to ensure:
You have the appropriate core skills to successfully complete this course. If support is needed to build on these skills, learning resources and staff will be made available
If required, a study support plan will be individually developed and explained
The following list provides you with a step by step explanation of the enrolment process.
click on the Enrol Now button
select your payment plan and course start date
complete the enrolment form and pay deposit
your enrolment is then processed by CLET staff
email confirmation of your enrolment is sent to you, including an invitation to complete your short language, literacy and numeracy (LLN) support assessment online prior to your course start date
access to the CLET online study area using a secure login unique to you
participate in your student induction and upload evidence of your identification
access a full overview of your course
on the course commencement date and completion of the online LLN assessment, you will be provided with your first unit of study and/or support activities if needed
work through your course, study and complete assessments, ask questions when needed
complete your course and receive your certificate
Once you are an enrolled student and have commenced your course, CLET provides you with many online support areas:
Study Cloud - provides all study resources online 24/7
Message Trainer – button inside each unit to message your trainers
Student hub - request study, administration and accounts support
Study mates - contact trainers and other students
Library – large collection of industry videos
News – latest news from CLET
FAQ’s – common questions answered
CLET's Assessment Processes
One of the great achievements of holding a Nationally Recognised Qualification is the confidence that your skills and knowledge have been assessed against learning standards that apply across Australia. This means, regardless of where the qualification is issued, it is recognised in all States and Territories.
All Nationally Recognised Qualifications come as Training Packages or Accredited Courses and have a set of criteria that all Registered Training Organisations (RTO's) are required to meet when assessing. Assessment for a Nationally Recognised Qualification can be done using recognition of prior learning (RPL), credit for prior study, or in training-based assessment tasks. The criteria are grouped together as:
Performance Criteria including foundation skills
Performance Evidence
Knowledge Evidence
Assessment Conditions
The criteria inside each unit assigned to a qualification are comprehensive and each RTO is required to have trainers and assessors competent in the skills and knowledge of each unit together with industry currency and training and assessment qualifications to conduct assessments.
The Australian Core Skills Framework (ACSF) is a tool that assists the assessment process focusing on the five core skills of learning, reading, writing, oral communication, and numeracy attached to each unit inside a qualification.
Recognition of Prior Learning (RPL) is a term used to explain how an individual who has existing skills and knowledge in a certain area can be assessed against the criteria for nationally recognised qualifications to measure their learning. This is an important assessment process to ensure that individuals are not undertaking learning for subject matter for which they are already competent.
Under the National Vocational Education and Training Regulator (Outcome Standards for NVR Registered Training Organisations) Instrument 2025, a RTO, such as CLET, is required to consider and recognise existing workplace skills and knowledge when assessing clients against the criteria of a nationally recognised qualification.
The easiest way to explain this is everything you do every minute of every day you are in the workplace, you are learning something new and stacking new skills on top of current skills, building your experience. Most workplaces are not RTO's and even those who are RTO's do not have every qualification on their scope and cannot offer you the recognition needed to showcase all your knowledge and skills when you leave that employment or service.
This is where the CLET RPL process is invaluable for our clients as we understand how to convert all this workplace learning and experience into our carefully selected scope of qualifications we have available for our clients.
CLET provides a comprehensive RPL process that minimises the amount of paperwork done by the individual and instead explores the individual's skills and knowledge from their workplace (current and former) to measure and assess against the relevant criteria. This process can be applied to all qualifications held on scope by CLET.
CLET provides a two-step RPL assessment process. The first step is to identify all possible qualifications from CLET's scope that may be a RPL option for an individual. This is termed the initial RPL review. This takes approximately 14 days for the CLET RPL Team to complete, depending on access to information and successful verification when required.
The second step is the final assessment which is conducted when an individual identifies which qualifications from the initial review list are of interest. The CLET RPL Team conducts a detailed assessment of the individuals existing skills and knowledge against the criteria from the requested qualifications and confirms the eligibility for full or partial RPL. No RPL may sometimes be the outcome.
Often the most challenging part of a RPL assessment is gathering sufficient evidence to support the comprehensive criteria of the nationally recognised qualifications. Below is a list of the types of things that can be considered evidence. CLET has a detailed and well researched evidence vault that supports individual assessments, particularly when individuals hail from confidential workplaces such as police, military, intelligence, defence security, and the like.
Suggested RPL Evidence
The suggested evidence set out below is informed by the client groups that CLET most commonly works with. A selection of the following list of evidence may be provided to support a RPL application. The CLET RPL team will review all evidence, including documents relevant to your experience from our own evidence vault and role mapping. If additional evidence is required the RPL team will advise. All evidence is secure and confidential and can be destroyed after sighting upon request.
Level 1 Evidence
HR employment record
SAP or Service record (for Health and ES workers)
Training records (for Health and ES workers)
Service history (for police)
PMKeys (for military)
ADF Course reports (for military)
ADF performance appraisals (for military)
Position appointment documents
Certificate of service
Rank certificates (for police)
Employment contracts
Letter from employer confirming years of employment, tasks and position.
Level 2 Evidence
Some examples include:
Other qualifications (including certificate and transcript)
Certificates from internal courses
Position descriptions for current or former positions
Level 3 Evidence
Some examples include:
Statutory declaration for work performed in absence of evidence
Similar to RPL, under the National Vocational Education and Training Regulator (Outcome Standards for NVR Registered Training Organisations) Instrument 2025, a RTO, such as CLET, is also required to recognise prior study and provide credit for equivalent units of competency.
To do this, CLET will examine transcripts or records of results from an individual's prior study with a RTO or similar issuing agency, and map it against existing units of competency. This may be in pursuit of credit for some study already done, or when pursuing an upgrade or update of a changed qualification. When the industry bodies change qualifications, they decide whether units of competency are equivalent to the old ones, or whether sufficient change in the newer version renders it non-equivalent to the old one.
Equivalent units will be given credit and an individual will not need to study that unit of competency again, or can be given direct credit for it without further assessment as part of a RPL process.
Non-equivalent units will usually shift to the RPL process to see if existing skills and knowledge from both the prior study and the workplace will contribute to credit for the unit being assessed.
What is the difference between RPL and Credit for Prior Study
Credit for prior study requires previous study at vocational level (so with a RTO, a Tafe, or a University that is delivering vocational qualifications) and is evident on a record of results or transcript. The credit process must be applied by any RTO but only equivalent units of competency have to be credited.
Different to this, RPL assesses existing skills and knowledge that have been acquired from a working environment and is evidenced by workplace records rather than any official transcript.
An individual may undergo a combined process of credit for prior study and RPL if this is the best assessment pathway to correctly identify and measure past study and experience.
CLET offers online training in selected qualifications it has on scope. These courses are available for individuals to study the full qualification and to individuals who may have some units credited through RPL or credit for prior study.
Courses are assessed using a diverse range of assessment strategies to ensure the assessment conditions for each unit of competency are well addressed and provide students with interesting and flexible assessment experiences.
Many assessments will include researching, reading and analysing information on your computer, laptop or tablet (Internet required). However, each unit of study provides assessment instructions and benchmarks you can easily follow to successfully complete each assessment task and CLET training staff are just the click of a button away if you have a question.
Assessment methods
The following assessment methods are a reflection of the tasks involved in the online study programs with CLET. Each assessment task will provide clear assessment instructions of what is required. The tasks you will most likely be asked to complete may include some or all of the following:
Knowledge questioning
Timed and untimed online quizzes and online assignments (short answer questions).
Written tasks
Case studies, scenarios, assignments, workbooks, forms, presentations, reports, essays, mind maps, reflections, self assessment, action plans, and research projects.
Audio recordings
Audio presentations using audio software on PC, MAC, smart phone or tablet.
Video recordings
Video presentations using video recording software on PC, MAC, or camera on smart phone or tablet.
Live online meetings
Online meetings that may include simulations and role plays
Simulated workplace
Assessment tasks such as online meetings, forms, emails, online database entries that replicate workplaces
Industry contact
Attending an industry location to observe and/or participate.
Industry consultation
Contact with industry bodies
Creative
Some tasks may require the use of creative software such as Canva, Miro, MilaNote for mindmaps, infographics, presentations, and brochures.
Industry requirements
There may be times where a course criteria requests a specific industry skill or use of specialised equipment, such as driving a motor vehicle or use of a camera. To check if this is a requirement for your selected course, please refer to the Entry and Equipment and Software Requirements on that course page for details.
CLET's assessors are qualified in the vocational qualifications they are assessing. They are also experts in assessing an individual's workplace experience against CLET's scope of qualifications. They have:
current industry skills directly relevant to the assessment being provided, and
current knowledge and skills in vocational training and learning that informs their assessment decisions.
In addition, CLET RPL assessment is only conducted by our staff who hold one or more of the following:
TAE40116 Certificate IV in Training and Assessment
TAE50116 Diploma of Vocational Education and Training
Bachelor of Adult and Vocational Education
Plus, CLET trainers and assessors undertake professional development in the fields of:
knowledge and practice of vocational training, and
learning and assessment, including competency-based training and assessment
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Course Details
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Recognition of prior learning (RPL) and credit for prior study explained
Equipment and Software Requirements
